Privacy policy


Nutreco Animal Nutrition Iberia S.A.U. (hereafter, OCEAN), in compliance with the regulations on personal data protection, sets out for information to users of the webpages owned by the Privacy Policy that will apply in the processing of personal data.

The User, on supplying his personal data to OCEAN through the electronic forms available on the Page and, as applicable, through marking the appropriate boxes for acceptance, expressly consents that OCEAN can process those data in the terms of this Privacy Policy and for the purposes here expressed.

OCEAN is aware of the importance of personal data privacy and has therefore implemented a policy on data processing directed to maximum security in their use and collection, guaranteeing compliance with current regulations in the matter and configuring this policy as one of the basic pillars of the entity’s lines of action.

Which personal data we collect through the page

We can collect or receive your data through your visit to the Page or as a result of your interaction with us by completing and then sending us forms or e-mails, or as a result of your interaction with us on the pages of our social media profiles identified on the Page.

In some cases, the personal data are supplied directly by the user when contacting us through the communication channels provided, subscribing to our social media profiles or interacting with us through those profiles by sending comments or opinions, sharing the contents published in each profile or mentioning us in their publications.

In other cases, personal data are obtained indirectly from the user for merely statistical purposes to be able to analyse how our Page is used, through the use of cookies or by supplying added-value services (Consult our Cookies Policy).

You will find more detailed information below on the processing of your personal data, particularly:

  • Main purposes: Identifying the purpose for which we need to collect your data, that is to say, why we process your information.
  • Legitimisation: Details are given on the reasons that enable us to process your data.
  • Times of storage: The specific period of storage is identified or the criteria that determine that time.
  • Recipients: We identify, as applicable, with whom we can share your data legitimately.
  • Rights of the interested parties: We inform you on your rights as data subject in the processing of your personal data.

Information on personal data protection  

Processing controllers:

Nutreco Animal Nutrition Iberia, S.A.U. Taxpayer Id. no.: A- 58596628.

Address: Ronda de Poniente no. 9, 28760 Tres Cantos, Madrid

Telephone: +34 918 075 410.



  • Managing product sales through the Web.
  • Attending to enquiries and/or claims.
  • Sending information on our services, by both traditional and electronic means.
  • Attending to requests for information sent by e-mail or on contact forms.
  • Sending commercial communications on subscription.
  • Cookies: their use for technical purposes, for personalization, statistics and marketing in order to analyse how to improve the services we supply to Users.
  • Detecting and investigating fraud, as well as other illegal activities and potential breakdowns in our Privacy and Cookies Policies and/or the Legal Notice.

Legitimisation and storage

The basis that legitimises the processing of your data associated with addresses or contact forms, subscription to the sending of communications and the installation of cookies, is the consent given by the User when filling in the data, marking the acceptance boxes or buttons and sending the data.

The basis for data processing for the acquisition of products is the fulfilment of the contractual relation and the consent granted by the User when supplying the data or through marking, as applicable, the relevant boxes for acceptance.

The user will be solely responsible for the veracity of the data supplied.

In the event that the data needed for these purposes are not supplied it will be impossible to provide our services. The fields on the prepared forms on the Page that are marked with an asterisk (*) are required fields, necessary in attending to your request or to evaluate the information that you wish to send to us.

Consult our cookies policy to obtain information on cookies necessary to the functioning of the web.

The storage periods are:

  • Data relative to the acquisition of products will be stored until the services are used and, subsequently, for the prescription time of actions.
  • Contact data are stored for the time necessary to attend to your enquiry and/or claim and while their erasure is not asked for.
  • Data on acceptance of marketing mail are kept indefinitely unless objected to.
  • Consult our Cookies Policy to identify the duration of each cookie.

In relation to cookies consult our Cookies Policy to identify the duration of each cookie. If you deactivate the cookies in your browser, it may mean that the Page does not show all its functionalities.

In any case, the data will be stored in compliance with the legal periods of prescription that are of application.

Data associated with your interaction in the corporate social media profiles will be stored for the period that you authorise in that social network for publications.

Recipients of international grants and transfers

Pages in the ownership of OCEAN use third party cookies whose acceptance implies the international transfer of data relating to the use of the Page. The data will only be transferred in the event that you consent to the installation of these cookies.

The Group companies can engage the services of computer system providers located outside the European Union, in countries that may not offer a level of protection equivalent to that existing in the European Union. In any case, the appropriate guarantees will be adopted to ensure protection of the data. You can obtain more information on international transfers in the Privacy Policy of

Proprietors of social networks: We have profiles on the social networks Facebook, Twitter, LinkedIn, Google+ and YouTube: Interaction with users through the use of these profiles or tools implies the international transfer of data, of analytical and technical type, in relation with the Page and the network profiles, as it is in their servers that each company processes the data provided by users through those profiles. For more information on the processing of your data, consult the respective Data Protection Policies of the managers of those social networks.

Rights of data subjects

You can exercise your rights of access, rectification, erasure, portability and the limitation or objection to processing by writing to the address of the controller, giving the reference “Data Protection” or by sending an e-mail message from the address that you have supplied on the contact form to the following address:  

You have the right to withdraw the consent given and to file a claim with the Controlling Authority (Spanish Data Protection Agency:  


We accept our responsibility to protect the information that you entrust to us. OCEAN implements adequate technical and organisational measures to guarantee the security of the personal data entrusted to us with the aim of avoiding their alteration, loss, unauthorised processing or access, taking into account the state of the art, the nature of the data and the risks to which they are exposed.

The Page has the SSL (Secure Socket Layer) Certificate, in order to guarantee security in the transfer of data between your browser and our Page.

The secure server establishes a connection so that the information is transmitted encoded, which ensures that it is only intelligible to the user’s device and the server that receives the information. In this way, using the SSL protocol, it is guaranteed:

That the user is communicating his data to the server centre of the Page and not to any other.

That between the user and the Page the data are transmitted coded, avoiding their possible reading or manipulation by third parties. 

To verify being in a secure environment, the User needs to ensure that the address of the verification Page begins with https://

The Page can also be identified as secure when a padlock icon appears on the address bar of your browser.

Finally, you can also verify the presence of the SSL certificate by checking the properties of the Page in your browser, for which you need to consult its characteristics.

Any change made in the Privacy Policy and in the practical administration of information will be reflected in the appropriate way, OCEAN being able to add to, alter or eliminate this privacy policy when considered necessary, respecting, in any case, the rights of data subjects.

In no case will OCEAN alter the policies or practices in a way that makes them less effective in relation to the processing of the user data, nor will it use the data for other purposes, except with the prior consent of the users affected.

Latest update: 5 December 2023